Insulet reports data breach affecting 29,000 insulin pump users

by | Jan 24, 2023 | Health Blog | 0 comments

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Mass.-based medical gadget firm Insulet issued a discover of an information breach which will have compromised the protected well being data of 29,000 customers of its just lately recalled Omnipod DASH Insulin Administration System.

In November, the FDA posted a notice a few Class I recall of Insulet’s Omnipod DASH Insulin Administration System Private Diabetes Supervisor, following complaints concerning the battery, together with swelling, fluid leaking and excessive overheating which will create a fireplace hazard. 

The corporate issued a voluntary gadget recall one month prior and notified customers by way of an Pressing Medical Gadget Correction e mail.

In December, Insulet despatched a follow-up letter requesting customers acknowledge they acquired a medical gadget correction letter with a hyperlink to a singular webpage that inadvertently uncovered IP addresses and whether or not prospects used the DASH system and PDM to web site efficiency and advertising companions.

In response to a copy of the letter Insulet despatched to prospects concerning the information breach, the corporate mentioned “configuration of internet pages used for receipt verification uncovered some restricted private data” about prospects. Monetary data, e mail addresses, passwords and social safety numbers weren’t disclosed. 

“We notified prospects that some protected well being data (PHI) comparable to use of the Omnipod DASH product and use of a PDM, linked with an IP handle, could have been uncovered. IP addresses are thought of private identifiers; nonetheless, they’re linked to the situation or the community via which a consumer connects with the web and will not be essentially distinctive to a person,” a spokesperson for Insulet instructed MobiHealthNews by way of e mail. 

“lnsulet takes this occasion very significantly. After discovering the privateness incident on December 6, 2022, we disabled all monitoring codes on the related acknowledgment internet web page that very same day in order that no additional publicity of PHI may happen. The place attainable, we’re additionally requesting that our companions delete logs of the IP addresses and distinctive URLs in order that they might not proceed to have entry to that data.”  

Insulet notified the U.S. Division of Well being and Human Companies of the information breach on Jan. 5, according to the department’s database

THE LARGER TREND

The corporate launched its Omnipod 5 Automated Insulin Supply System into the total U.S. market in early August after receiving FDA 510(k) clearance just one year ago

In November, Insulet launched its 2022 Q3 earnings, noting the corporate beat its income expectations with $326.1 million, a 23.7% improve in fixed forex in comparison with $275.6 million from final yr. 

Following the DASH recall, the corporate mentioned it might ship customers an up to date PDM upon availability, which it mentioned would price an estimated $35 million to $45 million.

The FDA’s recall classification got here simply days after the company issued a nationwide voluntary medical device “correction” for its Omnipod 5 controller resulting from charging port and cable points. 

The publicly-traded firm acquired 24 stories that warmth generated resulting from a poor connection between the cable and the port is inflicting the controller’s charging port or cable to soften or change into discolored or deformed. The surplus warmth can result in a fireplace or trigger minor burns if a consumer touches that space of the controller. 

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